1. Artificial Intelligence (AI): The use of computer systems and algorithms to perform tasks that typically require human intelligence, such as data analysis, decision-making, and customer service, in the banking industry.

2. Blockchain: A decentralized digital ledger that records transactions across multiple computers, ensuring transparency, security, and immutability of data in banking operations.

3. Cryptocurrency: Digital or virtual currencies that use cryptography for secure financial transactions, independent of any central authority, such as Bitcoin or Ethereum.

4. Data Analytics: The process of examining large sets of data to uncover patterns, correlations, and insights that can be used to make informed business decisions in the banking sector.

5. Digital Banking: The provision of banking services and transactions through digital channels, such as mobile apps, online platforms, and virtual assistants, offering convenience and accessibility to customers.

6. Fintech: The integration of technology and innovation into financial services, encompassing various areas like mobile payments, peer-to-peer lending, robo-advisors, and digital wallets.

7. Internet of Things (IoT): The network of physical devices, vehicles, and other objects embedded with sensors, software, and connectivity, enabling them to collect and exchange data, enhancing banking operations and customer experience.

8. Machine Learning: A subset of AI that enables computer systems to learn from data and improve their performance without being explicitly programmed, used in fraud detection, credit scoring, and risk assessment in banking.

9. Mobile Banking: The use of mobile devices, such as smartphones and tablets, to access banking services, including account management, fund transfers, bill payments, and mobile wallets.

10. Open Banking: The practice of sharing customer data securely between different financial institutions through APIs (Application Programming Interfaces), allowing customers to access a wider range of financial products and services.

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11. Payment Gateway: A service that facilitates online transactions by securely authorizing and processing payments between customers, merchants, and banks, ensuring smooth and secure financial transactions.

12. Peer-to-Peer (P2P) Lending: A lending model that connects borrowers directly with lenders through online platforms, eliminating the need for traditional intermediaries like banks, offering potentially lower interest rates and faster loan approvals.

13. RegTech: The use of technology to help financial institutions comply with regulatory requirements, such as anti-money laundering (AML) and know your customer (KYC) regulations, reducing compliance costs and improving efficiency.

14. Robo-Advisor: An automated investment platform that uses algorithms to provide personalized investment advice and manage portfolios based on individual goals and risk tolerance, without the need for human financial advisors.

15. Secure Socket Layer (SSL): A cryptographic protocol that provides secure communication over the internet, encrypting data transmitted between web browsers and servers, ensuring the confidentiality and integrity of online banking transactions.

16. Smart Contracts: Self-executing contracts with predefined rules and conditions encoded in computer programs, automatically enforcing the terms of the agreement, eliminating the need for intermediaries and reducing transaction costs in banking.

17. Tokenization: The process of converting sensitive data, such as credit card numbers, into unique tokens that are meaningless to potential hackers, enhancing security and reducing the risk of data breaches in banking.

18. Virtual Currency: Digital representations of value that are not issued or regulated by any central authority, used as a medium of exchange in virtual worlds or online gaming platforms, with potential applications in banking and financial transactions.

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19. Biometric Authentication: The use of unique biological characteristics, such as fingerprints, facial recognition, or voice recognition, to verify the identity of individuals accessing banking services, enhancing security and reducing the risk of identity theft.

20. Cloud Computing: The delivery of computing services, including storage, processing power, and software applications, over the internet, enabling banks to scale their operations, reduce costs, and enhance data security.

21. Contactless Payments: A payment method that allows customers to make transactions by simply tapping their contactless-enabled cards or mobile devices on a payment terminal, providing a faster and more convenient payment experience.

22. Credit Scoring: The process of assessing an individual’s creditworthiness based on their credit history, financial behavior, and other relevant factors, helping banks make informed lending decisions and manage credit risk.

23. Digital Identity: A unique digital representation of an individual’s personal and biometric information, used to authenticate and verify their identity in online transactions, reducing the risk of fraud and identity theft.

24. Financial Inclusion: The effort to provide access to affordable financial services, such as banking, credit, and insurance, to individuals and businesses who are traditionally underserved or excluded from the formal financial system.

25. Know Your Customer (KYC): The process of verifying the identity of customers and assessing their suitability and potential risks before establishing a business relationship, as required by anti-money laundering (AML) regulations in banking.

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26. Mobile Wallet: A digital wallet application that allows users to store payment card information, make mobile payments, and perform other financial transactions using their smartphones or other mobile devices.

27. Neobank: A digital-only bank that operates exclusively online, offering banking services without physical branches, often providing innovative features, competitive interest rates, and user-friendly interfaces to attract customers.

28. Real-Time Payments: Electronic payment systems that enable immediate transfer of funds between bank accounts, allowing customers to make instant payments and receive funds in real-time, enhancing speed and convenience in banking transactions.

29. Risk Management: The process of identifying, assessing, and mitigating potential risks that could impact a bank’s financial stability, including credit risk, market risk, operational risk, and regulatory compliance.

30. Two-Factor Authentication (2FA): A security measure that requires users to provide two different types of identification, such as a password and a unique code sent to their mobile device, to access their online banking accounts, enhancing security and preventing unauthorized access.

Keywords: banking, financial, transactions, digital, mobile, services, online, customers, payments